Shipping Policy

CONDITIONS OF SALE

Works purchased through our online shop will be processed and shipped once full payment has been received. A purchase is not considered complete until you have received confirmation of your order via email from Australian Galleries.

Australian Galleries will pack each artwork accordingly for shipping dependant on size, weight and fragility. Shipping cost will be calculated at the time of checkout specific for each artwork and delivery location. There is no shipping charge for artworks purchased online which are collected from either our Melbourne or Sydney Galleries.

Once your order has been received our staff will email you within 2 business days with the carrier details, tracking number where relevant and estimated arrival time.


ORDERS

No contractual purchase for the supply of a product exists between you and Australian Galleries until payment for the works and shipping has been received in full and you have received a confirmation email from Australian Galleries outlining your order.

Once received orders may not be altered or cancelled without written confirmation from Australian Galleries. If Australian Galleries agrees to alter or cancel the order, you must pay any costs and expenses incurred by Australian Galleries in connection with the alteration or cancellation.

Australian Galleries reserves the right to request further information from you for verification of your order.


DELIVERY

Australian Galleries uses Australia Post, specialist artwork transporters and courier’s dependant on each artwork and delivery location. You will be responsible for the cost of shipping and/or handling and should be aware that where relevant, you will be liable and responsible for any import requirements or restrictions, licences, duties, taxes and/or government charges that may apply.

Delivery times for artworks is between 2 – 3 weeks for Australian Metro areas. Delivery to regional areas may take longer. International deliveries will be organised on an individual basis, please contact enquiries@australiangalleries.com.au for further information on shipping to your destination. Delivery times on the website are indicative only. As delivery is done by an external party, Australian Galleries cannot be held responsible for any failure to observe those delivery times.